Newport Networks - Committed to Quality
Quality Policy
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John Everard,
CEO
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Newport Networks Limited (Newport or the Company) supplies and supports IP networking products to Service Providers, enabling them to deliver managed-IP-based telephony and multimedia services to business and residential subscribers.
Newport will continue to develop products, services and processes to enable the products to be reliably deployed to meet customer expectations and the Company's business objectives.
Customers demand increasing quality and reliability in the products and services they purchase. Excellence lies in repeatedly achieving the required standard. To meet these demands, Newport has established a Quality Management System in accordance with ISO 9001:2000. The Company is committed to continuously improve the effectiveness of its Quality Management System.
The Company's philosophy is to provide customers with the highest levels of customer satisfaction, through the provision of quality products and services. Effectiveness is determined via the Customer Satisfaction Measurement Process.
Senior Management reviews the Quality Management System on a regular basis, where customer and Company issues are diagnosed, actioned, resolved and improved. This includes the establishment and review of the Company's quality objectives and business performance.
All employees are aware of the Company's commitment to Quality Assurance. The Company's Quality Manual and Processes & Procedures are available on the Intranet. These are regularly reviewed to ensure continued suitability.
 Newport recognises that investment in its people is key to delivering customer satisfaction and is committed to their on-going training and development.
Newport is committed to the continuous improvement of its products and services and requires that suppliers and subcontractors provide assurance that the goods and services supplied consistently meet the specified requirements.
Environmental Policy
Newport Networks Limited (Newport or the Company) recognises the importance of environmental issues and understands the obligations placed upon the Company by legal requirements and by the owners of the buildings from which the Company operates. In support of these requirements and Newport's Environmental Policy, the Company commits to:
- Conforming to and where appropriate exceeding the requirements of all relevant environmental legislation and regulations;
- Considering the environmental policy of suppliers and sub contractors and their commitment to reducing any potentially harmful environmental effects of their operations. Such considerations will be factored into the Company's vendor selection process;
- Encouraging the vendor base to become ISO 14001 certified;
- Including environmental performance measures as part of the Company's vendor appraisal process;
- Being a good neighbour through open communication with both the authorities and the community;
- Supporting employees through education and communication to progress the reduction of any harmful effects on the environment caused by the Company's operations.
Restriction of Hazardous Substances Directive
The Restriction of Hazardous Substances (RoHS) Directive 2002/95/CE restricts the use of lead, mercury, cadmium, hexavalent chromium, and certain flame retardants in electrical and electronic products. This Directive applies to all electrical and electronic products placed on the EU market after July 1, 2006, with various exemptions, including an exemption for lead solder in network infrastructure equipment. Newport Networks has product available by June 2006 product that complies with the RoHS directive using the exemption on lead solders. Newport is currently reviewing all its designs with the aim of migrating away from using the exemption on lead solders.
Waste Electrical and Electronic Equipment Directive
The Waste Electrical and Electronic Equipment (WEEE) Directive mandates the necessary treatment of such equipment when it becomes end-of-life. It specifically identifies requirements for recycling, reuse, and disposal. Newport recognises its obligations under the WEEE directive and welcomes discussions with Channel Partners on both their own and their end customers preferences around the approach they wish to adopt to the disposition of end of life Newport Networks equipment.
Newport Networks are in full compliance with the WEEE (Waste Electrical and Electronic Equipment) legislation, and are members of the DHL / Excel scheme.
Should you wish to contact us to organise the return of equipment for recycling then please email us at: WEEE@newport-networks.com
A member of staff will contact you shortly thereafter to validate your request and make the appropriate arrangements.
Our Producer Registration number is WEEE/DC0053TQ
John Everard, Chief Executive Officer
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Board of Directors
Updates